We are aware that you place your trust in us and we are committed to protecting your privacy. On this page we will let you know what data we collect when you use this website and why.
When placing an order or filling out the contact form, we ask for certain personal data in order to be able to fulfill the request. That is, to be able to respond to the question asked via the contact form or to be able to send the placed order. We do not ask for more than is necessary.
Below is an overview of the personal data we may process:
- NAME AND ADDRESS
- E-mail address
- Telephone number
- IP address
- Other personal data that you actively provide when creating an account, in correspondence and by telephone
- Data about your activities on this website
- Data on your surfing behavior on different websites
- Payment details
The data will be kept as long as necessary to fulfill the purposes for which we collect them, unless the law requires otherwise.
Purposes of data collection
Personal data is collected by us for the following purposes:
- Handling an order and payment
- Sending our newsletter
- To be able to contact you when this is necessary to perform our services
- To inform
- To offer the possibility to create an account
- To analyze your behavior on the website in order to improve the website and to tailor the products and services to your preferences
- When we are legally obliged to do so
Sharing personal data with third parties
GrahamsNatural.eu only shares personal data with third parties when this is necessary to execute the agreement and to comply with a possible legal obligation. For example, for the processing of payments, shipments and deliveries, management and maintenance of our data, research and analysis.
- Google Analytics
- Mollie (payment service provider)
Cookies to save your preferences
With the help of a permanent cookie we can recognize you when you visit our website. The website can therefore be adjusted specifically to your preferences. Also when you have given permission for placing cookies, we can remember this by means of a cookie. This saves you having to repeat your preferences over and over again, which saves you time and makes it easier for you to use our website. Permanent cookies can be removed through the settings of your browser.
Cookies for sharing pages via social media
Our website contains buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work through pieces of code that originate from Facebook and Twitter respectively. Cookies are placed by means of this code. We have no influence on this. Please read the privacy statements of Facebook and Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.
The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + claim to adhere to the Safe Harbor principles and are affiliated with the Safe Harbor program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data
Cookies to improve the website
Through our website, a cookie is placed by the American company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on Google's behalf. We have no influence on this.
The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided.
You can only remove cookies yourself, as they are stored on your computer. Please consult the manual of your browser for this.
Reviewing, modifying and deleting data
You have the right to inspect, correct or remove your personal data. You also have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Grahams.nl and GrahamsNatural.eu. You can request to see, correct or delete your personal data or request to withdraw your consent or object to the processing of your personal data by using the contact form on this website or at email@example.com.
Security of your data
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. Amongst others we use a SSL connection. You can always contact us about this.