Naturally formulated for effective relief Recyclable packaging Australian made

FAQ

Below you will find a number of questions we are frequently asked. If your question is not listed, you can of course ask us via the contact form.

Is the C+ cream a medicine?No, it is a health product. However, with the help of our products many people are able to get and keep their skin under control. As long as you use our products you can benefit from the beneficial effects. 


Is the C+ Cream suitable for children?
Yes, the C+ cream was originally developed by Geoff Graham even for his own son when he was just a toddler. We recommend using the C+ cream with our Bath/Shower Oil. Babies as young as 6 weeks old have been known to use C+ Cream. Incidentally, all Grahams products are suitable for young and old. In case of babies, always use our products in consultation with your physicia


What do you recommend for people with only dry skin?
The Sooth-It Balm along with the Bath/Shower Oil. These products care for the skin very well, and keep the skin from drying out quickly.


When do you recommend the Eczema Cream?
Because of its mild nature, it is advisable to choose the Eczema Cream when used on the face, other sensitive areas and on children. 


Is the C+ Cream a hormone ointment?
No! All Grahams products are free of hormones. In addition, they contain only natural ingredients, are hypoallergenic and never contain chemical preservatives.


What is eczema?
Eczema is a form of dermatitis meaning "inflammation of the skin," from which very many people suffer. Eczema is not contagious, although it can have a hereditary cause. Research has shown that factors such as allergies, stress, alcohol, smoking, weather, diet and medication have a direct effect on the severity of eczema symptoms.


What types of eczema are there?
Atopic eczema is the most common form linked particularly with hay fever and asthma. Atopic eczema is hereditary and occurs in both adults and children. Common symptoms of atopic eczema are itchy skin and dry skin. This can occur all over the body but usually in warm areas, such as the back of the legs, hands and the inside of the elbows. Redness and inflammation are a direct result of the continuous itching. This causes the skin cells to split and the skin to "cry" (wet eczema). The proper treatment for atopic eczema is to keep the skin moist and reduce inflammation.

Allergic contact dermatitis is a form of eczema that develops as a result of the body reacting with a substance. Consistent and regular contact with a certain substance breaks the skin. The body's immune system often reacts to chemical products such as detergents, soap and other cleaning agents. It is strongly recommended not to use products that cause a skin reaction!

Seborrheic eczema is common among babies aged 10-40 weeks. This type of eczema usually starts in the area of the baby's diaper and/or scalp. Although it can look very annoying, this type of eczema does not lead to pain or itching, nor does it make the baby feel uncomfortable. Using the right products will solve the problems.

Varicose vein eczema occurs later in life on the lower legs due to poor circulation. This type of eczema is found particularly in connecting areas such as the ankles, where it becomes itchy and inflamed. Again, the advice is to keep the areas well nourished and moist.

Nummular eczema, like varicose vein eczema, occurs mainly in adults. It manifests itself all over the body as red, dry and inflamed skin. It is easily recognized as small circles of eczema. 

For all types of eczema, we recommend Grahams Eczema Cream, in combination with the Bath Oil or Sooth-It Balm.


What is psoriasis?
Psoriasis is neither contagious nor transmissible from one part of the body to another. The general consensus is that it is hereditary/genetic. Psoriasis is a chronic autoimmune disease that manifests on the skin. Although psoriasis can occur all over the body, the most common areas are the scalp, knees, elbows, hands and feet. The three indications for psoriasis are thickened skin, red skin, and/or skin flakes. The thickness can range from barely visible to several millimeters thick. The color ranges from faint pink to deep red. People with darker skin tones may have less redness but more discoloration of the skin. Flakes can range from barely visible to thick slices. Psoriasis is a chronic skin condition characterized by recurrent, severe spikes of highly visible red spots covered by silvery, scaly skin. People with psoriasis should look closely at the ingredients of toiletries. Some soaps, shampoos, deodorants and perfumes may contain ingredients that can cause a skin reaction. Psoriasis can develop at any time in life. It can occur in children, teenagers, adults and the elderly. It occurs equally in men and women.


Is phenoxyethanol safe?
We are often asked the question, "How can Grahams products be natural if they contain phenoxyethanol?" It is an ingredient from nature; not man-made chemicals. Water-based products need some form of preservation. This provides protection against bacteria and a shelf life of 3 years in the case of Grahams.

We use phenoxyethanol because only a very small amount is needed for an excellent effect. This, in turn, allows us to include more good ingredients in the products.

Many other products want to hide the fact that they use phenoxyethanol. They call it Rose Ether, for example; but that is exactly the same thing. We like to be 100% open about our ingredients, and also explain why we choose to do this and thus come up with the best products. We use the lowest possible concentration of phenoxyethanol of 1%, and this is scientifically proven safe.

Do you test on animals?
No, Grahams never tests on animals. Although we want to do everything to provide our users with the best products, we do not lose sight of our environment. Therefore, none of our ingredients or products are tested on animals.


Is the C+ Cream safe to use for children?
Yes, all Grahams products are safe to use for children and people with sensitive skin. We first developed the C+ Cream for our son Ryan, a toddler at the time.


What is the youngest age that Grahams is used?
Grahams is safe to use at any age. In fact, there have been cases of our products being used right after birth.


Can the C+ Cream be used during pregnancy?
Yes, all Grahams products are safe to use during pregnancy and while breastfeeding. Please do consult your doctor if you have an allergy to 1 or more of the ingredients.


Can I be allergic to a Grahams product?
Although the chance is very small (all Grahams products are hypoallergenic and especially developed for very sensitive skin) there's always a chance of an allergy. This is, by the way, very easy to test by applying the product in question to a "good" piece of skin. Normally the skin will not give a reaction. But if it does happen, it could indicate an allergy. In such a case, always contact us and a dermatologist or doctor.